Next Fone Solution for Hospital
We would not want to imagine a hospital without fast and convenient telephony. Every hospital has a number of departments and the need for calls to be connected instantly. That is why our IP PBX solution is the perfect choice. Features such as Сall Transfer, Extension Groups, Auto Attendant, etc., assist in configuring the interaction between all departments. For example, you can create a separate group with different rights and levels of access for each department. The Call Forwarding feature is also useful here.
- Сall Transfer:
This feature allows you to transfer calls to other extensions in case of need.
- Extension Groups:
A queue is a logical group of extensions (IP phones) for the purpose of automatic call distribution (ACD). For example, if there are five persons working in the sales department and each one of them has an IP phone, it is highly desirable to transparently route incoming calls to any available phone(s) in sales. In addition to specifying which phones are included in a queue, you should also specify the manner in which Next Fone IP PBX should ring the available extensions.
The attendant feature allows users to easily design and customize the IVR menus that will be launched when a call is made to a certain phone number (e.g., Press 1 for sales, Press 2 for technical support).